For therapists

Client arrivals, without a waiting room

Private-practice therapists often rent a room in a shared building, or work from a converted space at home. The problem isn't checking people in — it's getting them to the right door, discreetly and on time.

The arrival problem in therapy

A private-practice therapist typically faces three arrival frictions that corporate visitor tools don’t address:

  • No waiting room.If you rent a single treatment room in a shared suite, you can’t have clients queuing in a lobby that isn’t yours.
  • Discretion matters.Clients don’t want to explain who they’re seeing to a receptionist who isn’t part of your practice.
  • Session timing is tight.A 50-minute session doesn’t survive a 10-minute hunt for parking.

How Visitor.Place handles it

  • Directions arrive 24 hours before the session — parking, entrance, suite number, which buzzer to press. Automatically.
  • A QR pass appears 2 hours before. For buildings with keypad entry or a swipe door, you can tie the pass to a time-bound access code.
  • Minimal data. First name, email or mobile, and the visit time. No clinical fields, nowhere to accidentally log PHI.
  • Wallet pass. Clients can add the pass to Apple Wallet or Google Wallet and surface it from their lock screen — no digging through email on arrival.

What a typical setup looks like

A therapist with one location typically configures:

  • Location address + a single arrival note: “Enter through the blue side door, suite 2B on the second floor. Please wait in the corridor — I’ll open the door at your session time.”
  • Default visit length: 50 minutes.
  • Invitation email with your practice name in the sender field.
  • Optional: a short “what to expect on arrival” line in the pass body.

Common questions from therapists

Does the QR pass get sent to the client’s phone?It’s a link they already have; the QR appears on it 2 hours before the visit. No extra message.

Can I use this for telehealth? Not today. Visitor.Place is built for in-person arrivals; your telehealth platform is a better home for session links.

What if I have back-to-back clients? Each visit has its own pass with its own time. A client who arrives 20 minutes early sees an invitation, not the QR — the pass respects your schedule.

Get started

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