The arrival friction attorneys face
Law offices often share a building with other practices. Clients may be anxious or sensitive about who sees them walking in. A plain-text calendar invite with a suite number doesn’t give them confidence — or discretion.
- Shared lobbies.Clients shouldn’t have to explain themselves to a building receptionist who doesn’t work for you.
- Parking and entry complexity. Downtown offices, parking validations, security desks — the 24-hour directions email covers all of it automatically.
- Sensitive matters. Estate planning, family law, criminal defense — clients value a low-profile arrival as much as discretion in the meeting itself.
How Visitor.Place helps
- Branded invitations. Your firm name in the sender field, your tone in the copy — not a generic visitor tool greeting.
- 24-hour directions. Parking, entrance, suite number, what to do if the door is locked. Sent automatically the day before.
- Wallet pass. Clients add the pass to Apple Wallet or Google Wallet and surface it from their lock screen on arrival — no fumbling through email in front of a security guard.
- Minimal data collection. First name, contact, and visit time. No fields that invite accidental logging of matter details.
Common questions from attorneys
Can I use different locations for different practice areas? Yes — configure one location per office or meeting space, each with its own arrival instructions.
Does the pass show the firm name? It shows whatever you set as your display name. Many attorneys use their firm name; some use a neutral name for sensitive matters.
What about conflict checks on arrival? Visitor.Place handles logistics, not intake. Your practice management software handles conflicts.
Get started
Create a free Visitor.Place account and send your first client invitation in under five minutes.
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